The Candor Blog
Practical guides for people who don’t create surveys every day.
Customer feedback for a small business: hearing it before they leave
Published on: 10/11/2026
Ask customers three short questions within a day, including one that makes a problem easy to name. Keep feedback separate from reviews.
What to ask in an event feedback survey
Published on: 10/11/2026
Six event feedback survey questions to copy: a rating, the best part, one change, the practical details, coming again, and anything else.
How long to keep a survey open
Published on: 10/10/2026
Keep a survey open long enough for people to see it twice and short enough that the close date means something: about one to two weeks.
When to send a survey, and when to wait
Published on: 10/10/2026
Send a survey while the experience is fresh. Wait when the timing would bury it or change the answers. Then work back from the day you need results.
